Step 1: Placing Your Order

All orders are placed online through the website. If you choose to customize any structure, then a link to order will be emailed to you with the option to finance or pay by credit/devit card. All orders must be paid in full, unless you choose financing.

For all other payment questions please email or message us directly below.

Step 2: Shipping & Delivery

The First 100 miles are free, additional mileage is $4.50 per loaded mile to delivery destination. If you are further then the 100-mile free delivery radius, the delivery fee will be charged the day before delivery. If your delivery invoice goes unpaid, your delivery will be canceled and rescheduled once it is paid.

Your delivery date will be scheduled after your build goes into production. This notification will be sent to your email address on file. For current lead times please call, email or message us below.

The delivery driver will call you 7 days before delivery to confirm date and time, if the delivery date/time needs to be adjusted to fit your schedule, please let us know in advance.

It is the customers responsibility to have a clear path to the site of delivery.

All obstructions must be removed or cut back, such as tree branches/stumps, fence, overhanging wires/structures, etc. When selecting where to place your shed, it is highly recommended to face the front opening of your structure away from the prevailing winds. The most suitable is an East or Southeast direction. Any additional work provided by your delivery driver (such as cutting low hanging tree branches or taking down fence etc) will incur an additional fee for his compensation of time.

Step 3: Anchoring

The Anchors are included and installed at your discretion. We provide a 36" ground cable anchor designed for sheds. The anchoring system can withstand up to 120 MPH winds, as reported by many of our customers. If you plan on moving your shed after delivery and do not want it anchored at time of delivery, your driver will provide you with the anchors and inform you on how to install if you choose to do so.

If you have any other questions or concerns please reach out to us!

We look forward to working with you and appreciate all new and returning customer's business.

- TRISTAR TEAM