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Step 1: Placing Your Order
We accept payment in full via credit/debit card at time of purchase, or Affirm financing online. Affirm has optimized security features to protect our customers payment details at checkout.
You will use your credit or debit card to make your first payment with Affirm, a down payment may be required on orders over $2,000.00 USD.
You may pay off your loan after placing your order through the Affirm Portal, or upon receiving your delivery. There are zero pre payment penalties and Affirm never charges late fees.
For all other payment questions please email or message us directly below.
Step 2: Shipping & Delivery
Your delivery date will be scheduled 10 days after order is placed and emailed to your email address on file. For up to date lead times please message us below.
The delivery driver will call you 5-7 days before delivery to confirm date and time, if the delivery date/time needs to be adjusted to fit your schedule, please let us know in advance.
If you are further then the 150-mile free delivery radius, the delivery fee will be charged the day before delivery. The First 100 miles is free, additional mileage is $4.50 per loaded mile to delivery destination.
It is customers responsibility to have a clear path to the site of delivery.
All obstructions must be removed or cut back, such as tree branches/stumps, fence, overhanging wires/structures, etc. When selecting where to place your shed, it is highly recommend to face the front opening of your structure away from the prevailing winds. Most suitable is an East or Southeast direction. Any additional work provided by your delivery driver (such as cutting low hanging tree branches or taking down fence etc) will incur an additional fee for his compensation of time.
Step 3: Anchoring
The Anchors are included and installed at your discretion. We provide a 36" ground cable anchor designed for sheds. The anchoring system can withstand up to 75 MPH winds, as reported by many of our customers. If you plan on moving your shed after delivery and do not want it anchored at time of delivery, your driver will provide you with the anchors and inform you on how to install.
We look forward to working with you and appreciate all new and returning customers business. --- Have any questions? Please send us an email or use the website chat below. - TRISTAR TEAM