Frequently Asked Questions
Where do you deliver? Tennessee
Georgia
North Carolina
Alabama
Kentucky
South Carolina
Ohio (southern region)
Virginia
West Virginia What is the turnaround for delivery? 10 weeks for all structures except coops. 12-14 weeks if you order a coop. This can vary based on your city and state, our current build schedule, the weather, and the quantity of buildings you purchased. We have a 500-mile delivery radius from Cleveland, Tennessee.
Why is my delivery date 12-14 weeks when I order a coop?
Due to popularity and high demand, there's no option to receive a coop sooner than 12-14 weeks. We do not rush the build process to cut corners. We have the highest standards for quality and craftsmanship.
Do you offer financing options?
Yes, we have several different financing options available. Please use the website chat or send us an email for more information.
Do you offer rent to own? No, we are not partnered with any RTO companies. Their extremely high interest rates of 40-50% are not fair to our customers and make ownership an expensive and lengthy repayment process. No one should pay double the cost of their shed. Do you sell kits/plans? No, we do not sell kits or plans. We build and deliver our products fully assembled and ready for use.
Do you level the structures?
No, We do not level or block up livestock structures. Since this would make it more difficult for the animals to step inside safely. We always recommend finding the most flat or level area on your property.
Will the listed price change? Yes, our current prices or sale prices listed can be updated without notice. Will my custom quote expire? Yes. All custom quotes and invoices are valid for 7 business days of issuance. Do you offer insulation for the roof? We do not install insulation or recommend insulating any outdoor animal structure. Since metal roofs have a low thermal mass, they reflect light and heat rather than absorbing it like asphalt shingles. Metal roofs help keep it cool, increasing the ventilation efficiency of your structure. What is the color in the photo? Since we receive this question a lot, please note that metal colors will look slightly different in each photo within our product listings. This is due to the outside lighting depending on full sunshine, partly cloudy, or overcast weather. If you’re unsure of the exact metal colors, we recommend purchasing our metal keychain samples so you can view the colors up close. Please message us below or email us if you like a certain color in a photo but are unsure which color it is. What's the largest structure you can build? We can build up to 10ft wide and 30ft long. What type of building materials are used? All structures are framed with ACQ pressure-treated lumber. The exterior walls and roof are 29 gauge metal. Can I get my shed expedited? Unfortunately, no. We operate on a first come first serve basis. Can I cancel my order? To cancel an order you must email us within 7 days. After 7 days there will be a 10% restocking fee. If you’re unable to wait for one of our portable buildings then we always recommend reaching out to a local builder in your area that may be able to assist your immediate shelter needs. We recommend buying from farm and garden stores that sell simple tarp-style shelters that can be used until your shelter arrives. For any additional questions, please use the website chat in the bottom right corner to talk to a real person, or email us at TriStarShedsTN@yahoo.com